Our Clinical Staff

Robert Moreno

Business Development Manager

Robert holds a Bachelor’s of Science in Biology, and certification in billing and coding specialty. He was educated in a private boarding school in Mexico City, entered medical school at age 18 and completed three years of medical school. Recognized as a high-potential and motivated entrepreneur in 2007, Robert’s career took tenfold responsibility when he was sought out and accepted office manager position at a family practice clinic in Plano. He easily adapted to the transition of managing the staff…

Elinda M. Hernandez


Elinda has more than 26 years of experience as a Registered Nurse and 3 years nursing management prior to earning certification as a Family Nurse Practitioner in 2007. Her commitment to deliver the highest quality of care to her patients earned her multiple customer service excellence awards and was also honored as the employee of the year at Trinity Medical Center in Carrollton, TX. She also has served as a Graduate Assistant at Texas Women’s University…

Lauren Rodrigues


Lauren has a bachelor of science in nursing from The University of Texas at Arlington.

She has an extensive background in injectables. Before joining the TMS team she gained advanced experience and training injecting Neurotoxins and Derma fillers, including Botox®, Dysport®, Restylane®, Perlane®, Juvederm®, Artefll®, Voluma® and the Vampire Facelift®.

With a passion for the art of aesthetics, Lauren is a believer in enhancing the natural beauty in her patients.

Kathleen Madsen


Kathleen Madsen is a Registered Nurse who has been practicing for over 21 years. Kathleen has been a valued part of the Total Med Solutions team since April of 2013.

Kathleen performs medical aesthetic treatments that assist her clients to achieve a healthier, more naturally beautiful appearance and lessen the signs of aging.

Her background includes:

  • Attended Health Science Center School of Nursing in Manitoba, Canada

  • Obtained a Bachelor of Science in Nursing from Grand Canyon University in Phoenix, Arizona

  • She has received advanced certification and training in the administration of neurotoxins and dermal fillers, including Botox®. Dysport®, Restylane®, Perlane®, Juvederm®, Artefll®, and the Vampire Facelift®.

Monica Medina

Licensed Aesthetician/Certified Senior Laser Tech

Monica Medina entered the industry of skin-care professionals in 2009 to help others enhance their confidence and well-being. Monica has been a licensed and certified medical esthetician for five years now and with Total Med Solutions since March of 2012.

Monica stays current with yearly continuing education courses to stay up to date with the ever-changing industry of skin-care. She is committed to the highest level of patient care and offers the latest in aesthetics to educate her clients on product knowledge and customizing treatment plans for each individual’s needs. Monica takes pride in what she does and is dedicated to the happiness and satisfaction of her clients.

Her background includes:

  • Graduated from I.T.S. of Plano, Texas in 2009

  • Continued her education at the National Laser Institute in 2010

Graciela Ortiz

Licensed Aesthetician/Certified Senior Laser Tech

Graciela Ortiz is a licensed Medical Aesthetician that has been a valued employee at Total Med Solutions since June of 2012. Graciela’s expertise in her field and passion for educating others has helped her to empower her colleague’s with health and beauty knowledge as well as provide results oriented servicing to her clients.

Graciela is both highly skilled in all the technical aspects of aesthetics as well as exceptionally creative to provide her clients with unparalleled service and ability.

Her background includes:

  • Over 8 years of experience in cosmetic/aesthetic/medical industry. Starting off her career in early 2006 in skin care and makeup artistry.

  • Graduated top of her class at The Ogle School of Skin, Hair and Nails in 2009.

  • Graduated in 2010 from The National Laser Institute, America’s leading center for cosmetic lasers and medical aesthetics.