Our Clinical Staff



Dr. Stockton Roberts

Medical Director, MD

Dr. Stockton Roberts comes to the Neighborhood Clinic at Uptown after being in private Internal Medicine practice in the Oak Cliff area since 2006. Dr. Roberts’ Internal Medicine practice has focused on the treatment and care of individuals with HIV/AIDS and its associated metabolic disorders and co-infected diseases, diabetes mellitus, hypertension, gastrointestinal disorders, pulmonary disorders, cardiovascular disorders, and hypogonadal disorders…

Robert Moreno

Company Director

Robert holds a certification in billing and coding specialty. He was educated in a private boarding school in Mexico City, entered medical school at age 18 and completed three years of medical school. Recognized as a high-potential and motivated entrepreneur in 2007, Robert’s career took tenfold responsibility when he was sought out and accepted office manager position at a family practice clinic in Plano. He easily adapted to the transition of managing the staff…

Elinda M. Hernandez

MA, MS, RN, FNP-C

Elinda has more than 26 years of experience as a Registered Nurse and 3 years nursing management prior to earning certification as a Family Nurse Practitioner in 2007. Her commitment to deliver the highest quality of care to her patients earned her multiple customer service excellence awards and was also honored as the employee of the year at Trinity Medical Center in Carrollton, TX. She also has served as a Graduate Assistant at Texas Women’s University…


Susan Delzell

RN, MS, ANP-C, FNP-C

Susan was raised in California and has lived on both coasts before calling Dallas her home. She joined Total Med Solutions in October of 2012 with more than 22 years of experience as a Registered Nurse practicing in a variety of specialties including Labor and Delivery, Plastic Surgery, Public Health, and the Operating Room. She joined Total Med Solutions in in 2012 and employs a holistic approach involving both complementary and conventional medicine.
Her background includes:

  • Master of Science, Adult Nurse Practitioner-Certified

  • Post Masters Certification, Family Nurse Practitioner-Certified

  • Member, American Academy of Nurse Practitioners

As a Nurse Practitioner, she became increasingly interested in helping her patients to enjoy optimal health across the lifespan. In her role at Total Med Solutions Susan specializes in Bioidentical hormone replacement for men and women, weight loss, injectable fillers as well as Dysport and Botox.

Kathleen Madsen

Kathleen Madsen is a Registered Nurse who has been practicing for over 21 years. Kathleen has been a valued part of the Total Med Solutions team since April of 2013.
Her background includes:

  • Attended Health Science Center School of Nursing in Manitoba, Canada

  • Obtained a Bachelor of Science in Nursing from Grand Canyon University in Phoenix, Arizona

  • She has received advanced certification and training in the administration of neurotoxins and dermal fillers, including Botox®. Dysport®, Restylane®, Perlane®, Juvederm®, Artefll®, and the Vampire Facelift®.

Kathleen performs medical aesthetic treatments that assist her clients to achieve a healthier, more naturally beautiful appearance and lessen the signs of aging.



Fran Nazarro

Licensed Aesthetician/Certified Senior Laser Tech

Fran Nazarro is a licensed aesthetician that joined Total Med Solutions in 2012 with over 13 years of experience in her field.
Her background includes:

  • Graduated from the Cosmetology Career center of Richardson in 2000

  • In 2012, she became Laser Certified at the American Technology Institute of Dallas

  • She has had extensive training in the field due to over 13-years’ experience working for a plastic surgeon

Katrice Hawkins

Licensed Aesthetician/Certified Senior Laser Tech

Katrice Hawkins is a Certified Medical Aesthetician/Laser technician that has been serving patients at Total Med Solutions clinic in Plano since August of 2013. Katrice has three years’ experience as a medical aesthetician. She works providing non-invasive IPL treatments, IPL hair removal, microdermabrasion, chemical peels, and acne treatment.
Her background includes:

  • Received her Medical Aesthetic license in 2010 from Ogle Hair, Skin and Nails in Dallas, TX

  • Received her Laser Technician certification in 2011 from ATI in North Richland Hills, Texas.

Monica Medina

Licensed Aesthetician/Certified Senior Laser Tech

Monica Medina entered the industry of skin-care professionals in 2009 to help others enhance their confidence and well-being. Monica has been a licensed and certified medical esthetician for five years now and with Total Med Solutions since March of 2012.
Her background includes:

  • Graduated from I.T.S. of Plano, Texas in 2009

  • Continued her education at the National Laser Institute in 2010

Monica stays current with yearly continuing education courses to stay up to date with the ever-changing industry of skin-care.
She is committed to the highest level of patient care and offers the latest in aesthetics to educate her clients on product knowledge and customizing treatment plans for each individual’s needs. Monica takes pride in what she does and is dedicated to the happiness and satisfaction of her clients.

Rosa Alonzo

Licensed Aesthetician/Certified Senior Laser Tech & Laser Safety Officer

Rosa Alonzo joined Total Med Solutions as a licensed aesthetician, certified senior laser technician and laser safety officer in October of 2012.
Her background includes:

  • Certified Dental Assistant – Graduate of I.T.S. Academy of Beauty in Plano in July of 2010

  • Received her Laser Technician Certification in September of 2010 from the National Laser Institute

  • In March of 2013 she became a certified Permanent Pigment Technician in Advanced Cosmetic and Paramedical tattooing from the American Institute of Intradermal Cosmetics.

Amongst her many goals, Rosa is determined to further her education in Aesthetics and is aiming on pursuing medical school in the future. Her goal is to one day become a Reconstructive Plastic Surgeon. Her plan is to donate time and surgery to organizations for women and children who are in need.

Graciela Ortiz

Licensed Aesthetician/Certified Senior Laser Tech

Graciela Ortiz is a licensed Medical Aesthetician that has been a valued employee at Total Med Solutions since June of 2012. Graciela’s expertise in her field and passion for educating others has helped her to empower her colleague’s with health and beauty knowledge as well as provide results oriented servicing to her clients.
Her background includes:

  • Over 8 years of experience in cosmetic/aesthetic/medical industry. Starting off her career in early 2006 in skin care and makeup artistry.

  • Graduated top of her class at The Ogle School of Skin, Hair and Nails in 2009.

  • Graduated in 2010 from The National Laser Institute, America’s leading center for cosmetic lasers and medical aesthetics.

Graciela is both highly skilled in all the technical aspects of aesthetics as well as exceptionally creative to provide her clients with unparalleled service and ability.