Patient Representative – Inside Sales
Total Med Solutions – Dallas, TX
Fast paced and growing medical spa practice Looking for career minded individuals who are driven, disciplined and assertive, with a “patient first” and “can do” attitude.
Proactively contact new and existing patients, leads and referrals to discuss services and promotions.
Exhibits strong knowledge of Total Med’s services and products.
Ability to build values based relationships, trust and gain the confidence of existing and potential patients.
Successfully leverage Total Med’s portfolio of products and services to change the playing field against our competition.
Able to respond to practice oriented questions and/or route calls accordingly.
Relies on clinical support staff to recommend appropriate treatment alternatives to a patient.
Consistently demonstrates proactive activity with patients and leads to uncover new business and take ownership of opportunities
Meets or exceeds periodic quotas.
Prospect development and lead generation skills.
Call center back up as necessary.
Other duties as requested.
Education and Experience Required:
Associates degree in nursing, nutrition, or related field desired but not required.
1 – 2 years experience in customer service, sales or technical support in a nutrition,
health and wellness, fitness or supplement organization.
Outstanding verbal (including telephone) and written communication skills
Basic organization, analysis and communication skills.
Ability to work in a fast changing environment
Strong interpersonal skills
Ability to work well both independently and as part of a team
Ability to open conversations, answer questions and successfully set appointments
Full time position (40 hours per week) Monday – Friday.
Salary + Commission
We are the market leader in a niche area of healthy lifestyles and anti-aging and are searching for career minded individuals.
We desire associates who demonstrate commitment to the practice and want to be recognized for their contribution and earn opportunities for promotion.
Total Med Solutions is Currently Seeking an Experienced Medical Aesthetician. Are you looking for a way to advance your career in aesthetics in a high-growth, modern and exciting company?
Total Med Solutions is currently seeking a motivated, passionate and service-oriented Aesthetician to join our team as a full or part time employee in the Dallas/Plano area.
Our professionally trained Aestheticians work under the guidance of a Medical Director and perform high level, results oriented treatments including:
IPL (Intense Pulse Light) hair removal
IPL Photo-facial/skin rejuvenation
Microdermabrasion and Dermaplaning
Chemical peel treatments
Total Med Solutions Aestheticians are expected to have comprehensive knowledge of services offered and all product lines carried enabling them to educate clients and provide an individualized treatment plan.
Education and Experience:
Current Texas state aesthetics license
Minimum requirement of 2 years aesthetics experience
Medical Spa experience preferred
Laser certification and experience is required and MUST have at a minimum a Hair Removal Technician Designation
Microdermabrasion, chemical peel experience required
Retail sales experience is a must
Essential Skills and Abilities:
Exceptional customer service a must
Candidate must be highly motivated with a positive attitude and a successful sales track record
Willing to market and help expand existing client base
Excited to be a team player
Compensation and Benefits:
We appreciate your talents, hard work and dedication as a professional Aesthetician and will reward you with a competitive hourly pay, and a comprehensive incentive program including commissions and bonus potential. As an Aesthetician at Total Med Solutions you will have wonderful opportunities to grow professionally.
We are a very busy, established Health and Wellness medical practice offering a great opportunity for the right candidate. We are ONLY looking for an “A” player with experience to join our team.
MINIMUM OF 1 YEAR HANDS ON EXPERIENCE REQUIRED with Botox, DYSPORT ®, post-op care, JUVEDERM, RESTYLANE ® and other fillers.
Full Time Position Available:
Our ideal candidate is Reliable, Self-Motivated, Independent (yet a Team Player), Friendly, Highly Organized, Business Oriented with a Professional Appearance and Positive Attitude.
Conduct treatment consultation to identify client goals and determine/recommend services and products to achieve optimal results.
Design a treatment plan to meet the client’s needs
Review client history for possible contraindications.
Provide services such as Laser Treatments, Botox, and fillers.
Must carry a Nursing license in good standing in Texas
Previous HANDS ON EXPERIENCE with dermal fillers and neurotoxins
Previous experience in a Medical spa, Dermatology or Plastic Surgeon Office
Exceptional customer retention skills
Ability to achieve optimal results for clients
Ensure the safety of clients at all times
Knowledge in Upselling & Cross-Selling
Knowledge of Skin Care Products
Knowledge & experience in a plastic surgery operating room
Total Med Solutions is looking for Program Counselors to join us at our offices.
Total Med Solutions seeks mission-oriented professionals to provide one-on-one consultations with weight-loss and Hormone Replacement patients. Program Counselors play an essential role in the patient experience and success at Total Med Solutions.
Primary responsibilities will include but are not limited to:
Conducting patient consultations, ranging from one-hour initial consultations to weekly 15-minute check-ups
Building relationships to promote long-term patient success
Maintaining a strong knowledge base of our products, services, principles and strategies
Collaborating with other Total Med Solutions educators to continuously improve the Total Med Solutions program
Assisting in daily operations
Providing extraordinary customer service
The ideal Counselor at Total Med Solutions has a passion for helping individuals transform their lives.
Candidates must possess these interpersonal qualities:
Superb interpersonal skills, a people person, empathetic listener, sensitive, upbeat, optimistic, articulate, gracious, and tactful.
Ability to build relationships with patients with varying backgrounds, personalities, temperaments, and needs
Genuine empathy and compassion, especially as it relates to undertaking a difficult personal transition
Adaptability and desire to work in a dynamic, fast-paced environment
Highly productive and efficient
Ability to thrive in a team environment
Self-motivated and resourceful in seeking methods to improve the Total Med Solutions program
In addition, these technical skills and knowledge are required:
Knowledge and experience in nutrition, fitness, or exercise programs
Demonstrated success in the role of teacher, trainer, coach
First-hand knowledge and experience in nutrition, fitness, and weight loss
Understanding of the physiology, pharmacology, and psychology underlying the Total Med Solutions weight loss approach
Medical Office Receptionist to process patient registration, process new patient admissions, collect patient fees, schedule consults and appointments, answer multi-line phones in courteous manner, service recovery, etc.
Required Minimum Education
High school diploma (or GED)
Required Minimum Experience
2-3 years medical office experience
CPR certification preferred
Able to handle front desk medical office functions; patient registrations; patient scheduling; telephone calls; filing; accounts payable; light administrative tasks.
Maintains strong, positive customer relations.
Good interpersonal and organizational skills.
Excellent telephone and other verbal skills; understanding of medical procedures, computer skills, including MS Word and Excel.
Ability to learn other software programs dealing with patient scheduling and billing.
Job Responsibilities (including, but not limited to)
Tasks are performed accurately, proficiently and in a timely manner, per department procedure.
Responds appropriately to patients’ needs/concerns/inquiries.
Assists with flow of patients from waiting area to clinician’s office.
Ensures well-organized front office area.
Stores and retrieves information via the use of computer file management.
We are currently looking for Medical Assistants to welcome patients and prepare them for exams; clean medical room; answer phones, make patient appointments and answer inquiries; obtain medical histories from patients; verify patient information; schedule ;prepare, assist, and accurately complete all forms and input information into office software; support patient care delivery; assist medical providers during examinations; take vital signs and perform all ancillary tests appropriate to skill level, certifications and state regulations; secures patient information and maintains patient privacy by safeguarding medical records and keeping patient information confidential.
SQ and IM injections.
Outgoing personality and ability to smile when dealing with patients
Organizing and cleaning office
Ensure safety of patients at all times
Provide quality service and follow protocols at all times
Assisting the providers with medical procedures
Polished and professional appearance
Learn different products and procedures in Health and Wellness Clinic